Email & sending domains
Verify a sender email
Confirm an address you own so Qcom can send on its behalf.
Updated 7 November 2026
To send email from an address, we first confirm you own it.
- Go to Settings → Message settings → Email domains.
- Under Email senders, enter the address in Add a sender email and choose Send verification.
- Open the email we send to that address and click the confirmation link.
That's it — the address moves to Verified and becomes available to send from. On the web, the sender *name* shown to customers is set automatically (your teammate's name on inbox replies, your workspace name on campaigns), so you don't enter it here.
Free providers (Gmail, Yahoo): these can't be a bulk "From" address, so Qcom delivers your mail through a verified address on its own domain on your behalf. To send fully as your own brand, authenticate a domain instead.
Related
- Authenticate your sending domain
- Connect your website domain
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