Email & sending domains

Request an SMS sender ID

Request the name customers see on your SMS and check its approval before sending.

Updated 7 November 2026

An SMS sender ID is the brand name recipients see on your outbound SMS (e.g. MyBrand) instead of a phone number.

Go to Settings → Message settings → SMS sender IDs.
Under Request a sender ID, enter a 3–11 character name — letters and numbers only, no spaces.
Click Submit for approval. The request lands as Awaiting approval.
Qcom reviews the request; once Approved, it's usable on outbound SMS.

Notes:

Names can't be renamed — to change one, delete it and submit a new request.
Your plan caps how many sender IDs you can hold; approved and pending both count toward the cap.
Sender ID support and registration vary by country and carrier.

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