Bookings
Set up scheduled sessions
Review saved dates, publish sessions with a venue and capacity, and close new bookings without cancelling existing reservations.
Updated 7 November 2026
Use the web or mobile Catalog item editor to review and publish session dates. A published session exists before anyone reserves a place.
Before you start
You need permission to change Bookings. Save Scheduled session under How customers book, publish the item, and connect its published booking rules. Review the item's Price settings. If a session requires a host or place, select the resource and how many to reserve before publishing.
Choosing Event or Class / Session under Booking settings type only changes the settings view. It does not enable sessions or apply defaults.
Dates saved by Qyra
When Qyra creates a class or event, its stated dates are saved privately in Scheduled sessions, including each date's venue, places and joining details. Keeping the item as a draft keeps these dates private too.
Select Review date to load a saved date into the form. Check the timezone shown, complete any missing values, then publish. Loading a date does not publish it. Online joining text stays available to staff; select the protected joining instructions and access window before publishing an online session.
If you approved publication when Qyra created the item, complete dates can be published after the item passes its publishing checks. The receipt names the outcome. Dates that still need a venue, hosting resource, joining access or other setup remain saved for review.
Publish a session
- Open the saved item's Booking settings and find Scheduled sessions.
- Enter Session start and Session end. Times use the timezone shown above the form. The end must be after the start, and the session must start in the future. Times skipped or repeated by a clock change need another unambiguous time.
- Choose a business venue, or choose External venue and enter its name and address. An external venue can differ from your business address.
- Enter Total places and Payment hold minutes. A group limit cannot exceed the total places. The payment hold is between 1 minute and 1 day; a customer's hold cannot extend beyond session start.
- Enter each capacity group's name and available places. Groups share the total limit; they do not add extra places beyond it. All groups currently use the same per-place price. Use Add capacity group when needed.
- Select Publish session. Wait for the publication result and the session to appear in the list.
After publication, use Add another session to begin a separate session. Published dates, venue and capacity cannot be edited in this first version. A session retains its accepted venue facts even if the reusable business location is later edited.
If publication is uncertain
If the connection drops after you publish, Retry publish keeps the same request and facts. The form stays fixed while that request is unresolved. Retrying returns the existing session if it was already published, instead of creating a duplicate. A clear setup refusal lets you correct the settings and try again.
Close bookings
Select Close bookings beside an open session and review the confirmation. Closing stops new reservations. It does not cancel existing reservations, refund payments or change their accepted venue. Repeating the same close request does not close or cancel anything else.
After publication
Publishing a session does not itself connect a customer booking channel or issue a pass. Those use the item's existing customer actions and access settings. Published session dates, venue and capacity remain fixed; review those facts before publication.
For other booking arrangements, see About bookings.
Was this article helpful?