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Connecting channels

Connect WhatsApp Web

Link a WhatsApp session by scanning a QR code from the phone that owns the number.

Updated 7 November 2026

WhatsApp Web uses a linked session on your phone. It is available only in workspaces where this connection option is enabled.

Choose WhatsApp Web from Inboxes → Connect a channel.

  1. Check that you have the phone that owns the number.
  2. Tap Generate QR and wait for the code.
  3. On the phone that owns the number, open WhatsApp's Linked devices and scan the code. If Qcom is open on that same phone, display the code on another device first.
  4. Wait for Qcom to confirm the connection. Open the connection's row for its available actions.

If the phone logs out or loses access, open the connection and reconnect, then scan again. Do not treat a displayed QR code as proof that the connection is complete.

Related

  • Connect a channel to your inbox
  • Connect WhatsApp

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