Complete business verification

Verification is about one thing: proving a real business is behind the messages. Your Ghana Card is checked against the National Identification Authority record, so the name you enter has to match the card exactly — that single check is what most applications turn on.

Use the save or continue control shown for the current step. Typing alone doesn't keep it.

If your business isn't registered

Step 2 asks Is your business formally registered? Answer No — sole trader, freelancer, or informal business and the registration number and TIN disappear. They aren't required, and leaving them blank isn't a problem to work around.

Sole traders and freelancers verify on their Ghana Card alone. Choose Sole Proprietorship / Freelancer as your Business Type.

What each step asks for

1. Personal Details — you, not the business. Name as it appears on your Ghana Card, contact details, date of birth, nationality, your Role at the company, and the card number in the format GHA-XXXXXXXXX-X.
2. Business Details — name, Business Type, industry, country, address. Registration number and Company TIN if you're registered. Legal Name only if your registered name differs from your trading name.
3. Traffic Destinations — where your customers are: interaction countries and projected volume.
4. Messaging Use Cases — what you'll send. Pick what's true; it shapes what we set up for you.
5. Review & Submit.

A sole trader or freelancer can apply without company registration details. Give accurate details for the business you actually run; do not invent a registration number to continue.

The documents

Upload one file at a time and pick its type first, because the type is what a reviewer sees:

• Registration Certificate — your certificate of incorporation or business registration.
• Tax ID / TIN — your TIN certificate.
• Identity Document — your Ghana Card, if you're asked for a copy.
• Other Supporting Doc — anything else you were asked for.

PDF, JPG or PNG, up to 5MB each. A photo of a document is fine as long as the text is readable; scanned pages that are only images can't be read.

After you submit

The Ghana Card check runs automatically and is often done in seconds. If it clears, your workspace is approved and your 14-day trial starts — the clock starts at approval, so none of it is spent waiting on us.

If the name doesn't match closely enough, the application comes back needing attention rather than being rejected. Fix what's flagged and submit again.

What you can do while you wait

Everything except send.

Set up your knowledge so Qyra can answer, verify your sender email, reserve your SMS sender ID, connect a channel, publish a bot, connect payments — all of it works during review, and none of it has to be redone afterwards. Messages sent to you still arrive and your inbox still works.

What waits for approval is outbound: campaigns, templates, and your first email or SMS. The setup list marks those "once your workspace is approved" rather than letting you start something that would be refused.

What verification does not do

• It doesn't approve WhatsApp templates. Meta reviews those separately.
• It doesn't connect your channels — that's yours to do, and you can do it while you wait.
• It doesn't approve regulated Catalog items.
• It isn't a credit check, and no card is taken.

Common problems

Ordered by how often they're the answer.

• The name doesn't match the Ghana Card. Middle names, initials and married names are the usual cause. Enter it exactly as printed.
• You saved but didn't submit. A draft stays unsubmitted until you use the submission action on the review step.
• Registration details don't match the certificate. The number and the registered name are both checked.
• A document won't upload. It must be PDF, JPG or PNG and under 5MB.
• Traffic destinations or use cases left vague. These describe who you'll message and why; thin answers slow a review down.

Related

• Your first 14 days
• Finish workspace onboarding
• Connect WhatsApp
• Set up your workspace