Choose the right plan

Choose the smallest plan that includes the features and capacity your business needs. A bigger allowance is only useful if the plan also supports the work you want to do.

What to compare

Open Settings → Billing → Manage Plan for current prices, billing intervals, features and allowances.

Use the current comparison when deciding; prices and limits aren't repeated in this guide.

Consider your team size, contacts, connected channels, messaging, storage and any extra workspaces you need. Check each allowance that applies to your proposed setup. Don't assume that adding another workspace shares all the capacity of the first one.

Choose a plan

1. List the work you want to start with, such as answering customers, taking orders or managing bookings.
2. Check the plan includes each required feature.
3. Compare its allowances with your expected use. Check your current usage if you already use Qcom; see Read your usage page.
4. Review the monthly or annual price and the payment terms shown before confirming.
5. Complete the payment steps and check that Billing shows the intended plan.

You can use the free trial to explore Qcom, or buy the plan you need without waiting for the trial to end. The trial is optional. Check Your first 14 days for the current trial rules.

When the choice needs more care

You need more capacity. Check which usage packs are available and compare them with a plan change. Extra capacity does not enable a feature excluded from your plan.

Your setup uses several workspaces. Confirm the applicable workspace allowances and billing arrangement before adding up a total. Ask Qcom to clarify anything the plan comparison doesn't establish.

You are moving to a smaller plan. Check when the change takes effect and whether your current usage fits. See Your plan and what it includes before confirming.

You need an Enterprise arrangement. Use the enquiry option to discuss your requirements. A conversation is not approval of a custom price or commitment.

Payment finished but the plan hasn't changed. Check the subscription and payment result before paying again. Contact support if they still disagree.

Related

• Your plan and what it includes
• Your first 14 days
• Read your usage page
• Manage usage packs
• Billing details and payment methods
• Understand Qcom and third-party charges