My requests
Ask Qcom for help
Send Qcom a support request and find its replies in My requests.
Updated 7 November 2026
Use New request when you need help with your Qcom workspace. Requests you send appear under My requests.
Send a request
Open Support → New request.
- Check that you are asking about the intended workspace.
- Enter a short Subject and describe the problem in Description. Include what you expected and what you've already tried.
- Choose a Category: Billing, Technical, Feature request, Account or Other.
- Choose a Priority: Low, Medium, High or Urgent. It starts at Medium.
- Choose Submit request.
When the request is submitted, Qcom takes you to My requests. Open it there to read replies and check its status.
When you need to add information
My requests shows replies but doesn't have a reply field. Choose Live support and share your request number when Qcom asks for more details.
Customer problems your own team needs to work on belong in your workspace's support tickets, rather than a request to Qcom.
Related
- About My requests
- Why a request isn't showing
- About support tickets
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