Terms of Service

Qcom is provided by QYMMO LTD, a private limited company registered in Ghana (registration number CS007570126), House Number 21, Limomo Close, Asylum Down, Accra, Ghana (GA-048-6587). In these terms, “we” and “us” mean QYMMO LTD.

These terms govern use of Qcom on the web and in the mobile apps. If you use Qcom for an organisation, you confirm that you are authorised to act for it. Do not use the service if you do not agree to these terms.

You must be at least 18 and use Qcom for a business, organisation or professional purpose.

You must provide accurate account information, protect account credentials, and keep workspace access appropriate. Workspace administrators control their members and are responsible for the activity they authorise.

You must use Qcom lawfully and must not send unlawful or deceptive communications, bypass access controls, introduce harmful code, interfere with the service, impersonate others, or process information without the permissions required for your use.

You are responsible for recipient permissions, notices, opt-out handling, content, and channel rules for communications sent through your workspace.

You keep your rights in the content and customer data you put into Qcom. You instruct us to process that data only as needed to provide the features you use.

The Privacy Policy explains how personal information is handled. If your organisation needs a data processing agreement, email legal@qymmo.com.

AI-generated output can be incomplete or wrong. You must review output before publishing, sending, saving, or acting on it, and you must not use an automated suggestion as the sole basis for a consequential decision about a person.

Read AI and your data for what Qyra uses and where it is sent.

Paid plans, wallet top-ups and usage packs are charged in advance through our payment provider, at the prices shown when you buy. Paid plans renew automatically at the end of each billing period until you cancel.

We may change prices for future billing periods. We will tell you by email at least 30 days before a price change applies to you. If a payment fails, we may limit paid features until it is settled.

You can cancel a paid plan at any time from Billing. Cancelling stops the next renewal, and your plan stays active until the end of the period you have already paid for.

Payments are not refunded for a billing period that has started, for usage packs or for wallet balance already used. If you were charged in error or charged twice, email support@qcomonline.com within 30 days and we will refund the incorrect amount. Nothing in this section limits any refund right you have under the law.

You can request deletion of your account or workspace at any time in Qcom. We may suspend or close access for serious or repeated breach of these terms, non-payment, or where the law requires it, and we will tell you unless the law or security prevents it.

Export any data you need before closing. What happens to data after closure is described in the Privacy Policy.

We own Qcom, its software and its design. While your account is active, you may use Qcom for your business under these terms. You keep ownership of your content and give us permission to use it only to provide the service to you.

When you connect WhatsApp, Instagram, Facebook, email, SMS or payment providers, their own terms also apply to that use. We are not responsible for those services or for changes their providers make.

Features may change as Qcom develops. We work to keep Qcom available and secure, but we do not promise it will be uninterrupted or error-free. Access may be limited or suspended where reasonably necessary for security, legal compliance, non-payment, misuse, or protection of the service and its users.

To the extent the law allows, we are not liable for indirect or consequential loss, lost profits or lost business, and our total liability for any claims in a 12-month period is limited to the fees you paid us in that period. Nothing in these terms limits liability that cannot be limited by law.

You are responsible for claims made against us that arise from the content or messages you send through Qcom, or from your breach of these terms or the law.

If we make a material change to these terms, we will tell you by email or in Qcom at least 14 days before it takes effect. The current version and its effective date are always shown on this page.

If you downloaded the Qcom app from the Apple App Store or Google Play, these terms are between you and us, not Apple or Google. They are not responsible for the app, its content or its support.

These terms are governed by the laws of Ghana, and the courts of Ghana have jurisdiction over any dispute about them.

Questions about these terms can be sent to legal@qymmo.com.